Welcome to Zealuxe LLC. Your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and protect your information when you visit www.zealuxellc.com or make a purchase from our store.
1. Information We Collect
a. Personal Information
We collect personal details you provide during checkout or account creation, including:
Name
Email address
Phone number
Billing & shipping address
Payment details (securely processed by third-party providers — we do not store full credit card numbers)
b. Automatically Collected Information
When you browse our site, we automatically receive:
IP address
Device information
Browser type
Pages viewed
Cookies and analytics data
c. Order Information
Details of your purchases, including custom information for items like tumblers and mugs.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Send order updates and shipping emails
Create and manage customer accounts
Improve your shopping experience
Personalize marketing content
Respond to customer support requests
Detect and prevent fraud
Comply with legal obligations
3. Sharing Your Information
We never sell your personal information. We may share information with trusted partners who help operate our business, including:
Payment processors (Stripe, PayPal, etc.)
Shipping carriers (USPS, UPS, FedEx)
Website hosting (Squarespace)
Analytics and marketing platforms
Partners receive only the data necessary to perform their services.
4. Cookies & Tracking Technologies
We use cookies to:
Improve site performance
Remember your preferences
Maintain cart items
Personalize ads and recommendations
You may disable cookies through your browser settings.
5. Your Privacy Rights
Depending on your location (California, EU, etc.), you may have the right to:
Access your personal data
Request corrections
Request deletion
Opt out of targeted ads
Request a copy of your data
Withdraw consent
To exercise your rights, contact us at [Insert Email].
6. Data Security
We take strong precautions to safeguard your data using:
Secure servers
Encrypted payment processing
Industry-standard protections
While no system is 100% secure, we work continuously to protect your information.
7. Account Information
When you create a Zealuxe account, you can:
View your orders
Save shipping information
Update your profile
You may request account deletion at any time.
8. Data Retention
We keep your information only as long as needed to:
Fulfill your orders
Support your account
Meet legal and tax requirements
9. Children’s Privacy
Zealuxe LLC does not knowingly collect personal information from children under 13. If this occurs unintentionally, please contact us and we will remove the information.
